Frequently Asked Questions

The leisure club has two areas: the wet area – in which is the 18 metres swimming pool with shallow beach for children, jaccuzzi, sauna and steam room; and the dry area - housing the gym and activity/aerobics room. Membership allows you to use all the facilities although some lessons are charged for separately.

We offer Full, Joint, Off-peak, Six Month and Child memberships- we can provide a solution for most circumstances.

You will need 2 passport sized photographs for each membership card and the payment, or the first instalment and bank details, if you are paying monthly.

Yes, you may pay monthly by direct debit.

Your membership card will be posted to you at the address you supplied on the application form.

We will give you a receipt for your payment and you can use this to enter the leisure centre until your membership card(s) arrive.

We understand there may be a change in your circumstances, in which case we are happy to put your membership on hold. The minimum period is one month and we need one month’s notice. We retain your membership card(s) while your membership is suspended and return it when you are able to use the leisure centre again.

Everyone must sign-in at the Leisure Club reception desk on arrival and sign-out when they leave. Once you have signed-in, the leisure centre attendant will let you through into the changing rooms.

Yes, you may bring a guest up to six times a year. Prices are £5 for an adult guest and £2.50 for a child guest.

There are separate men’s and ladies’ changing rooms and a changing room for disabled use, all with showers. All users should shower before using any of the wet facilities.

You may use any of the facilities during your visit; using the shower and changing into the appropriate clothing between activities.

It is always advisable to bring your own towels. Ideally a small towel to wipe down equipment after use and a larger towel if you are going to take a shower or swim.

You can hire personal towels from the Manor House reception. The charge is £4.00 per set and a £10.00 deposit is required. We provide paper towels to wipe down the equipment after use.

Bring your membership card(s). You will need a 20p piece for the lockers (refundable). Bring some soap, shampoo and the correct clothing and footwear for your activity. You might also like to bring a pair of headphones, see below.

In the gym, it is important to be comfortable so we advise wearing light, breathable clothing that has been designed for physical activity. Shorts and a T-shirt are fine as well. Please bring gym shoes to change into rather than wearing your outdoor shoes and wear only closed shoes such as cross-trainers or running shoes. You will need a swimming costume if you intend to use the pool. Remember to bring something warm to wear after your exercise.

Yes, please make an appointment with our gym instructors who will give you an induction into the safe use of our gym equipment. The price of the induction and initial programme are included in your joining fee. If you require further fitness programmes or personal training, please arrange this with the gym instructor directly. There may be a charge for individual tuition.

All the cardio-vascular exercise machines have a television screen with a range of channels to view. You will need to bring a pair of headphones with a 3.5mm jack like the ones on an MP3 player.

It is not advisable to over-use the cardio fitness equipment, especially when you first start to visit the gym. At peak times some of the cardio machines, such as treadmills and cross trainers, have a time limit of 30 minutes to allow for fair use for all our members.

Our swimming pool is heated throughout the year and it is safely treated using a chlorine-based, automatic, monitored and recorded dosing system.

Both are equally enjoyable to use, they are just different. The steam room uses moist heat while the sauna uses dry heat; it’s a matter of individual preference. If you have a medical condition, please consult our pool staff to determine whether the sauna and steam room are suitable for your use.

Classes are run by the instructors and fees for the class are paid directly to the instructor.

Some classes are very popular and booking is therefore essential to avoid disappointment; especially in peak hours. Please book directly with the class instructor.

The best people to talk to are the instructors; they will be able to help you decide what type of exercise will be most appropriate for you. We have no doubt you will enjoy every minute of the classes they offer. Get a timetable from reception or view on-line; there is a description of each class offered which should help you decide what to attend and when.

There are vending machines in the leisure club for a quick snack. However, in the Manor House, which is open for Leisure Club members, we offer tea, coffee and other beverages and snacks in addition to a full menu including daily specials. There are comfortable sofas to relax on while you have your after-exercise refreshment. The Manor House also arranges weekend evening entertainment and Leisure Club members are welcome to join in with these events.

Send your question to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will reply as soon as possible.

The Leisure Club direct line is: 01424 775644, Crowhurst Park main reception is: 01424 773344.